Shipping Policy

Handling Time
48-72 working hours for oder processing before shipping.

Shipping Cost
Shipping cost depends on the package weight, sizes and area and shipping company.

We always advance you to choose: the most suitable one for you which means the best one for your demands not only on delivery time but also on price.

The shipment method you choose can influence your cost and shipping time.

If the item damaged, stolen etc. We will contact the corresponding shipping company for a refund or redelivery.

Options for Shipping has established friendly business relationship with the following express company and got reasonable shipping cost from them.
Delivery Options Delivery Time  Tracking Website
DHL  5-10 working days
EMS  7-10 working days
UPS  5-8 working days
FEDEX  5-8 working days
Post Mail 10-18 working days

1. France, Spain, Portugal, Czech Republic and other Europe countries → YANWEN (no tax).
We will always ship your item by YANWEN because some Customs checks strictly. Delivery time is 10-15 working days. Here are the details: YANWEN special line to Spanish, Portugal, Czech Republic and other Europe countries.

2. Russia, Belarus, Ukraine etc.→ DHL/EMS.
Defualt shipment method to Russia, Belarus, Ukraine is DHL (12-20 working days for delivery). But we can send it by EMS if you want, as long as it doesn't contain any batteries.

3. Brazil→DHL/EMS.
Please offer your CPF No. (tax No.) if you would like to ship your item by DHL, UPS, TNT or Fedex. But you can choose EMS, HongKong post or Singapore post if you don't have CPF No.

Notice: Please leave your PHONE NUMBER when you make the payment on as that is very important for delivery. The express company needs it to let you know your item arrives at your final address.

Delivery Time
5-7 working days → Express: DHL, UPS, TNT and Fedex

7-10 working days → EMS

10-15 working days → YANWEN Express

12-20 working days → Flat air mail: Singapore post and Hondkong post

The buyer should pay for the taxes if there is any.

4 factors that may influence the shipping time:
First, it is destination. For some remote area and some remote countries, the delivery time is about 1-2 working days longer and you have to pay some extra shipping cost. But EMS, Singapore post and Hongkong post have no remote area.

Second, it is package weight. If the package weight is over 21kg, it will need one day longer of the delivery time than the package under 21kg.

Third, it is stock status. Usually when we receive your payment we will ship out your item in 2 days, however if our product is out of stock temporarily we will try our best to send the package ASAP as we know this situation.

Fourth, weather condition and holiday. Sometimes the bad weather condition and festival time will influence the shipping time.