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Q1: Hi,sir,did you get my money or send the item out?

Q1:
Hi,sir,did you get my money and send the item out?

A1:
Dear Sir/Madam,

Thanks for your interest on our products.

We are pleased to inform you that your item has dispatched already and the delivery time is commonly within 14 days, then expect you would get it soon. Well,Please be free to contact us if you still have somethings to confirm.

Thanks for your support and hope to do business with you soon.