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STAR C3/C4 Software HDD cannot open EWA

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V2012.11 MB SD C4/ MB STAR C3 Software HDD with Offline Programming DELL D630/External/T30 Format

V2012.11 MB SD C4/ MB STAR C3 Software HDD with Offline Programming DELL D630/External/T30 Format   Item No. CP05

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V2012.11 MB SD C4/MB STAR C3 Software HDD with Offline Programming
Three format available for choose: DELL D630/T30/External format
Support multi-languages and offline programming.
Software version is old: V2012.11

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STAR C3/C4 Software HDD cannot open EWA

Description

Problem:

One of our customers has activated his 2014.05V STAR C3 Software HDD DELL Format. But he newly loaded a new Internet Explorer on his Dell 630 windows XP laptop and re-activated the software. When run the software, he noticed that he can not open the EWANet EPC WIS, but no problem with other IDs.

Possible Reason:

The problem is caused by different explorer. Star C3/C4 DAS and XENTRY software should be installed and run in certain Internet Explorer.

Solution:

Do not change the Internet Explorer. Please install and activate the Star C3/C4 software on same Internet Explorer.

STAR C3 Software HDD (internal and external format) has upgraded to the latest V2014.09. Please check our webpage. Step-by-step Star C3/C4 activation guide, please check STARSHOP Tech Support.


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