STAR C3/C4 Software HDD cannot open EWA


Matched product:

V2012.11 MB C4 Software HDD with Offline Programming DELL D630 Format

V2012.11 MB C4 Software HDD with Offline Programming DELL D630 Format

US$89.99
  • Item No. SS95-D
  • Free Shipping
V2012.11 MB C4 Software HDD with Offline Programming
Support multi-languages and offline programming.
It is compatible with the Dell D630 laptop only.
Problem:

One of our customers has activated his 2014.05V STAR C3 Software HDD DELL Format. But he newly loaded a new Internet Explorer on his Dell 630 windows XP laptop and re-activated the software. When run the software, he noticed that he can not open the EWANet EPC WIS, but no problem with other IDs.

Possible Reason:

The problem is caused by different explorer. Star C3/C4 DAS and XENTRY software should be installed and run in certain Internet Explorer.

Solution:

Do not change the Internet Explorer. Please install and activate the Star C3/C4 software on same Internet Explorer.

STAR C3 Software HDD (internal and external format) has upgraded to the latest V2014.09. Please check our webpage. Step-by-step Star C3/C4 activation guide, please check STARSHOP Tech Support.