V2012.11 MB C4 Software HDD with Offline Programming Support multi-languages and offline programming. It is compatible with the Dell D630 laptop only.
One of our customers has activated his 2014.05V STAR C3 Software HDD DELL Format. But he newly loaded a new Internet Explorer on his Dell 630 windows XP laptop and re-activated the software. When run the software, he noticed that he can not open the EWANet EPC WIS, but no problem with other IDs.
The problem is caused by different explorer. Star C3/C4 DAS and XENTRY software should be installed and run in certain Internet Explorer.
Do not change the Internet Explorer. Please install and activate the Star C3/C4 software on same Internet Explorer.