is the c4 easy to use ...so if i get error code p0189 will it tell me specificallly what part needs to be changed. let say i replace mass airflow sensor and i need to reprogram will it do that
Replied byspenceron Jan 14, 2021
Dear friend, It's a professional tool which requires expertise to use it. I don't suggest you buy it if you don't know how to use it. Regards, Spencer www.mbstartool.com
byramon carrionon Jan 14, 2021
Hello!
I'm interested in workable/activated softare for MB SD C5. 1) Is avaliable external hdd or better sdd with softwares? 2) Is it avaliable already activated or easy setup able? 3) Is there term/time for license? If it is, what hapens after expiration of license and how much does it cost to extend license? 4) What is prices and guarantees?
Replied byspenceron Jan 14, 2021
Dear Ramon,
It come with internal HDD or SSD.
If only buy software disk, it is not activated, when you receive, need to send ID to us to get activation code.
For the license, it would last 15 years, we usually set it to 2035-01-01 for activation.
Do you want HDD or SSD, the price difference is 10USD for HDD and SSD. we offer 3 months guarantee.
Regards,
www.mbstartool.com
byPeteron Dec 24, 2020
I am interested in the MB Star C4 to calibrate my smart car 451 fortwo 2009. It will do that right ? For what I have searched this seems to be the only equipment that would do it ! Also if I purchase it with the computer, it will be ready to use, right ?
Replied byJaneon Dec 24, 2020
Hello dear
Thanks very much for your message, for your need, you can buy c4 with software and laptop with software pre-installed.
Besides, do you need HHT-WIN for old cars around 2000? If need, would have to choose software with windows 7 version, only this software come with HHT-WIN.
If no need, can choose windows 10 version, it would be more stable.
Regards,
Hello, I have been looking through your website and I would like to buy a diagnostic scanner. I am not sure exactly what configuration to buy though. I have a few questions about your scanners. I am a DIY-er, not a technician.
1) I own a 1997 Mercedes-Benz C36 AMG (W202). This means I need a product WITH HHT-WIN, right?
2) What is "offline programming" and when would I require it?
3) What is your most current/updated product that would allow me to work on BOTH my '97 C36 AMG and the newest Mercedes with full functionality?
Thank you guys so much and patiently awaiting your response.
Replied byJaneon Dec 24, 2020
Hello
Thanks very much for your message, for 1997 Mercedes, it need to use HHT-WIN.
For our software, it only support online programming, not available for offline programming now.
For your 1997 car model, you can choose c4 or c5 with 2020.9 software with win7 system coming with HHT-WIN to support.
Regards,
Hi good morning how about if I buy the complete star diagnosis tool with the laptop and multiplexer the latest software which I can do software update and Scn coding also how much it would be please let me know I am really interested to buy the complete set with laptop?
Replied byspenceron Aug 16, 2020
Dear Ludwina,
The latest software doesn't support SCN coding.
If you want to do SCN coding, please use the 03/2020 software.
Besides, our software cannot update online.
When the newer software is released, if you need it, you need to buy it.
The price of a complete kit is 679 USD not including shipping cost.
Here is the link
https://www.mbstartool.com/wholesale/sd-c4-star-diagnosis-plus-lenova-t410-4gb-laptop.html
Regards,
Spencer
byLudwina Petrocchion Aug 16, 2020
Hi good afternoon do you think if I buy just a multiplexer C4 it’s gonna work with my laptop I have the latest software 2019 installed already and can I do Scn coding and software update with that multiplexer please let me know thank you ?
Replied byspenceron Aug 16, 2020
Dear Ludwina,
I am not sure whether it's compatible with your software.
As for SCN coding, 2019 software doesn't support it anymore.
Please use the 2020 software version.
If your software can update online, then you can update it. It doesn't matter with the multiplexer.
Regards,
Spencer
Please know that we don't provide the online account to do the coding.
But we provide one time SCN coding service 89USD for one control unit each time.
Regards,
Spencer
byXiomara Vargason Jul 20, 2020
Will this tool work on my 1980 SL450?
Replied byspenceron Jul 21, 2020
Dear Xiomara,
Good day!
Unfortunately, it cannot.
We don't have a tool that can work on such an old car.
If there is any questions, please feel free to contact us.
Regards,
Spencer
byHugo Seguraon Jun 17, 2020
Hi,
I am interested in buying a star computer from you, but I had a couple questions.
Do these allow online programming? Or any programming at all?
What is the difference between the c4 and C5?
Thank You
Replied byspenceron Jun 23, 2020
Dear Hugo,
Good day!
Yes, it allows online programming but it requires an online account which we do not provide.
The C4 can work on old and new vehicles with DoIP protocol and 24V trucks.
While C5 cannot work on new vehicles with DoIP protocol.
Regards,
Spencer
byJose Cabreraon May 22, 2020
can this tool work with a 2016 Mercedes AMG C63S
Replied byspenceron May 22, 2020
Dear Jose,
Good day!
Yes, it can work with a 2016 Mercedes AMG C63S .
Any further questions, please feel free to contact us.
Regards,
Spencer
byTerry Nelsonon Apr 28, 2020
Sending from the UK to Spain?
Replied byspenceron May 22, 2020
Dear Terry,
Good day!
There is no inventory in our UK warehouse yet.
So it will be shipped from China.
Any problems, please feel free to contact us.
Regards,
Spencer
bymaximo moraon Apr 18, 2020
Very reliable seller, very attentive to questions and very patiently.
Replied byspenceron May 22, 2020
Dear Maximo,
Good day!
Thank you for your compliment.
Any problems, please feel free to contact us.
Regards,
Spencer
byaudrey delcourton Apr 18, 2020
Everything worked helped remotely recommend! Technical support is fast and will help quickly!
Replied byspenceron May 22, 2020
Dear Audrey,
Good day!
Thank you for your feedback.
Any problems, please feel free to contact us.
Regards,
Spencer
bylora walleron Apr 10, 2020
it's a good product - I got it to work with 12-2109 Xentry - I have tested it on both Xentry and DAS cars - works well.
Replied byspenceron May 22, 2020
Dear Lora,
Good day!
Thank you for your feedback.
Any problems, please feel free to contact us.
Regards,
Spencer
byWasem Abudebdehon Mar 23, 2020
Will it work on a 2005 MB CLS 55 AMG?
Replied byspenceron Apr 26, 2020
Dear Wasem,
Good day!
Yes, it can work on a 2005 MB CLS 55 AMG.
If there is any further problem, please feel free to contact us.
Best regards,
Spencer
byRoberto Manolion Mar 19, 2020
very good quality fast sending, tested it on a W205 without problems, good seller
Replied byspenceron Mar 19, 2020
Dear Roberto, Good day! Thank you for your feedback. Any questions, please feel free to contact us. Best regards, Spencer
bymilos acimovicon Mar 19, 2020
Received your parcel! Sent by DHL quickly, the device as exactly in the description, thanks to the seller. I recommend this product to everyone!
Replied byspenceron Mar 19, 2020
Dear Milos, Good day! Thank you for your recommendation. Any questions, please feel free to contact us. Best regards, Spencer
byKrasen Stoyanovon Mar 13, 2020
Works, though there is no battery in it.
Replied byspenceron Mar 19, 2020
Dear Krasen, Good day! Thank you for your recommendation. Any questions, please feel free to contact us. Best regards, Spencer
byErasmus Banmahon Mar 13, 2020
I ordered two multiplexers, everything is fine!
Replied byspenceron Mar 23, 2020
Dear Erasmus, Good day! Thank you for your feedback. Any questions, please feel free to contact us. Best regards, Spencer
byfrank gonzaleson Mar 13, 2020
The goods came quickly! Well packed. Looks very high quality! I'll check soon. Thank you very much to the seller!
Replied byspenceron Mar 23, 2020
Dear Frank, Good day! Thank you for your feedback. Any questions, please feel free to contact us. Best regards, Spencer
