I placed this order on July 20th. I assumed it would have shipped by now if everything were correct. Please let me know what is going on with this order.
Replied by spencer on Jul 23, 2020
It used to take 1-2 days for software installation and activation before shipping.
Due to the office of engineer and the warehouse being separately recently, it takes longer before shipping.
Your order shall be sent out today or tomorrow.
Please kindly wait.