SD Connect C4 requires to update firmware VCI


We have a customer whose  SD Connect C4 diagnostic system runs great but suddenly require an VCI upgrade.

He rename the VCI update file, but still failed to run Star diagnostic self test (Error screenshot attached)

-star-vci-1

 

mb-star-vci-2
mb-star-sdtool-kit

 

 

Solution:

Re-install sd c4 battery, update SD C4 firmware to V2.3.2.

Some users feedback that SDConnect with serial number 101044 will take firmware update risk. If you use our DAS software without internet connection, it will work.

 

How to install SD C4 battery 

How to update SD Connect C4 firmware