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2016.7V XENTRY 2221-45 No Access Authorization (solved)


2016.7V XENTRY 2221-45 No Access Authorization (solved)


One of customer had the Xentry error 2221-45 No access authorization when running   SD Connect C4 2016.07V Xentry diagnostic software. Here is the final solution provided by starhsop.com engineer. 



(2221-45) No access authorization for XENTRY Diagnostic was found on the server. You must contact the User Help Disk.


1) If you running Windows 7 hard driver, then 

Browse to C:\-\Xentry\fusoko\eclipse\plugins folder, delete com.daimler_xentry.diagservice_1.6_0.2016.07181047 file.
2) If you running Windows 8 hard drive, then

Browse to C:\Program Files\-\Xentry\fusoko\eclipse\plugins folder,

Delete com.daimler.xentry.diagservice_1.6.0.201607151427 file



Problem has been solved.

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