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2015.12V Star C3 simdas.exe needs to close (solved)

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2015.12V  Star C3 simdas.exe needs to close (solved)

Description

One of MBStarTool.com customer had the “simdas.exe needs to close” and WIS error when running  Star C3 pro red multiplexer 2015.12V Dell format DAS.

 

Problem:
I had the these errors when i run Star diagnosis DAS:

1) simdas.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

 

MB-star-c3-simdas-error

MB-star-c3-sim-error-2

2)The WIS is not available for this system

 

MB-star-c3-wis-error

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cause:

Improper operation

 

 

Solution:

1. simdas.exe error: You should enter DAS but not SIM software to troubleshot

2. WIS error:
You entered WIS from DAS directly. It was incorrect. You should start WIS from desktop.

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